Learning Resource Center (LRC)

Frequently Asked Questions (FAQ's)

LRC (Library)
Accessing LRC from Home
Children
Citations
Cell Phones
Books, Locating By Using LC Call Numbers
Donations
Food, Drink, Smoking, Tobacco
How Do I Get a Library Card?
Identification
LC Call Numbers
Library Card, Lost
Lost and Found
Lost Books
LRC (Library) Hours
LRC (Library) Locations
Parking
Printing Costs
Smoking
What is the LRC?
Who May Use the LRC?
Why do I need a library card?

Circulation
Book, Already Checked Out
Books Available Through Community College Consortium
Checking Out (Borrowing)Library Materials
Hold Books
How can I see what books I have checked out?
Interlibrary Loan
Overdue Items
Renewing Books
Reserve Material
Viewing Checked Out Books
What If a Book is Checked Out?
Will you tell me who has a book checked out?

Information Sources
CCLINC (Online Catalog)
Issues and Controversies
Magazines/Periodicals
Newspapers
NC LIVE
SIRS

Peripherals
CDs(Compact Discs)
Calculators
DVDs (Digital Video Discs)
Fax
Flash Drives
Headphones
Photocopying
Does the LRC have scanners available?
Typewriter
Videos

Academic Testing Center
Academic Testing Center
Can I take a test in the Academic Testing Center if I attend another school?

Tutors
General Information
Accounting
Math/Physics/Chemistry Tutoring Center
Reading Tutoring Center
Spanish Tutoring Center
Writing Center

What is the LRC?

The Learning Resource Center (LRC) provides library services such as books, media, periodicals, reference, research, computers and circulation. The Academic Testing Center (ATC) is at the North and South Campus locations. North Campus shares space with Tutorial Services in several subjects.

LRC

LRC (Library) Locations:

There is a LRC located on each of the North and South campuses. LRC locations are also at the Cabarrus Business and Technology Center (CBTC) and at the Cosmetology Center -- Cloverleaf Plaza, Kannapolis (Opening in July 2007). There will also be an LRC in the RCCC building on the North Carolina Research Campus.

Library	Location	Comments
North Campus	Bldg 500, Room 520	Phone: 704-216-3693
South Campus	Bldg 1000, Room 315	Phone: 704-216-3683
CBTC	Room 9238	Phone: 704-216-7268
Cosmetology (Cloverleaf)	Room 7113	Opens in August 2007
North Carolina Research Campus	.	To Be Constructed in 2008

Who May Use the LRC (Library)?


	RCCC students, faculty and staff may use the library services. Material may be checked out and computer access permitted by obtaining a library card. Some restrictions may apply.

	Non-student residents, 16 or older, from Cabarrus or Rowan counties, may use the library services. Material may be checked out and computer access permitted by obtaining a library card. Some restrictions may apply.

	Minor children (under 16 years old) are not allowed in the LRC due to RCCC regulations.

Why do I need a library card?

A library card is required to borrow material, to access computers and to sign in at the ICLC (Individualized Computer Learning Center). The first library card is free, but there is a $5.00 replacement charge for a lost card.

How do I get a library card?

A.	Students - Need to provide:
	1.	A valid photo ID (e.g. drivers license, passport, etc),
	2.	Current valid address (normally on drivers license). (See Identification)
	3.	Student ID number obtainable from Student Services.
B.	Faculty and Staff - Need to provide:
	1.	A valid photo ID (e.g. drivers license, passport, etc),
	2.	Current valid address (normally on drivers license). (See Identification)
	3.	Faculty ID number or Birthdate in mmddyyyy form to use as Alternative ID number.
C.	Community Patron - Need to provide:
	1.	A valid photo ID (e.g. drivers license, passport, etc),
	2.	Current valid address (normally on drivers license). (See Identification)
	3.	Birthdate in mmddyyyy form to use as Alternative ID number.

Note: If your driver's license does not display your current address, you must provide legal evidence of your current address. This can be on an official RCCC document, rent receipt, mail received through the US Mail service, check book, etc.

Library Card, Lost

If you lose your library card, there will be a $5.00 replacement charge and you will need to provide a photo ID, proof of current valid address, and student ID number (if needed).

Identification

Current photo ID and a LRC library card must be presented to sign up to use a computer or to check out material. Acceptable photo identification forms include current Drivers License, Passport, etc with current address. You must provide legal evidence of your current address.

What are the LRC (Library) hours?

For an up-to-date list of our hours, visit the LRC Hours and Location web page.

Where can I park when I come to the library?

Refer to the RCCC Campus Locations -> Campus Map for the library you are visiting.

Is food, drink, smoking or tobacco allowed in the libraries?

Food, drinks, smoking or tobacco are not allowed in any of the RCCC Libraries.

Does the library accept donations of books, videos,
CDs or DVDs etc.?

We thought that you would never ask! Yes, we do accept donations. Check at the Circulation Desk for more information.

Does the library have a typewriter that I can use?

There is a typewriter with a non-correcting ribbon in the video booth on North Campus.

Does the library have a fax machine that I can use?

Ask at the Circulation Desk at North and South locations. The cost is $0.50 for the first five pages and $1.00 for six or more pages.

What Photocopying services are available?

	A self-service Black and White photocopier is available. Copies cost 10 cents each per page. The photocopier will accept $1.00 or $5.00 bills and make change.

	A self-service Color photocopier is available. Copies cost 50 cents each per page. The photocopier will accept $1.00 or $5.00 bills and makes change.

Cell Phones

Cell phones are permitted in the LRC, however we strongly urge you to go out to the hallway or we have a sound proof booth at the right side of the library beside the Audio-Visual collection in which you can receive or make a call.

Where is the Lost and Found?

Items left in the LRC are kept behind the Circulation Desk for the remainder of the day. After that, the items are taken to the RCCC’s Lost and Found area at the switchboard on North Campus, Student Center on South campus or front desk at CBTC.

CCLINC (Online Catalog)

You can access Circulating, Reference and Reserve books and videos through the CCLINC (Community College Library in North Carolina)online catalog. CCLINC lists all of the books and videos held by 44 North Carolina Community Colleges.

To locate a book or video in the RCCC system, Select:


1.	Select CCLINC from the LRC web page.

2.	Select Rowan-Cabarrus Community College North Campus (or South Campus)

3.	Enter author, title, or subject.

4.	Verify the library catalog you wish to search. (The default is Rowan-Cab.)

5.	Click search.

6.	Copy down the LC classification number to locate the book or video on the shelves.

Note: If RCCC doesn't have the specific book your are interested in, you may search another community college's online catalog or select Library ALL to search all 44 community college records. If another college has the specific book available, you may place a hold and obtain the book through Interlibrary Loan.

Checking Out (Borrowing) Library Materials

Borrower	Material	Maximum Check Out	Period for Check Out
Student	Books	9	2 weeks
Faculty	Books, Videos, Newspapers		3 Months
Staff	Books	9	2 Weeks

Books Available Through Community College Consortium

Books that are available at some other community college library in the consortium may be reserved by placing a hold on them.

Reserve Material

Books, videos, CDs, DVDs or instructor notes may be placed on Reserve by instructors so that everyone in their class will have an equal chance to read or view the material.


	Reserve books and all videos may be placed on Library Use Only status. These reserve must be checked out with a library card but cannot be taken out of the LRC.

	Reserve books may be placed on an On Reserve status with a 1, 2, 3, or 4 day maximum checkout period specified. These books must be checked out with a library card and can be taken out of the LRC for the specified time.

How can I see what books I have checked out?


	You can inquire at the Circulation Desk at any LRC location.

	You can inquire online through CCLINC. Click the "My Account" tab.

Note: Click on any graphic to enlarge it for easier reading. Click

to return.

Review My Account:
View the books that you have currently checked out

Renew My Materials
As long as books are not overdue, you may renew books online. If any books are overdue,you must bring them to the LRC to pay and clear the overdue fines. See How do I renew something I have borrowed?

User Pin Change
You can change your Pin number if desired, but remember to keep it in a safe place. We cannot retrieve your Pin number for you.

Review My Account:

1.	User ID: The 14-digit number on the back of your LRC Library Card.

2.	or, Alternate ID: Enter RN or RS followed by your student ID number which is issued by Student Services.
		RN = Card Created at LRC-North.
		RS = Card Created at LRC-South.

3.	PIN: Enter your PIN number. Normally the last 4 digits of your Social Security Number.

4.	Click Display User Information and your list of checked out materials will be displayed.

How do I renew something I have borrowed?


A.	Bring the book to the Circulation Desk for renewal of material.

B.	Bring your LRC library card to the Circulation Desk and ask for renewal of material.

C.	Renew online through CCLINC. Click the "My Account" tab, select the "Renew My Materials" option, and enter your ID and PIN. You may renew one or all of your checked out books provided that they are current (Have not become overdue by being kept out past their due date.) See "How can I see what books I have checked out?"

D.	You can only renew materials one time then bring them in to check-in and check back out.

Overdue Items

Overdue notices are sent by mail. Fines are 5 cents a day, excluding Sundays and college holidays, up to a maximum of $10.00 per book. Fines for hourly reserve materials are 10 cents per hour; for daily reserve materials, 50 cents a day. Fines must be paid before other materials are loaned. You must pay all fines before registering for the next semester.

Lost Books

You are responsible for all materials that you check out from one of the RCCC - LRCs. If you cannot return a checked out material, you are responsible for reimbursing the LRC for the original cost of the item plus a $5.00 handling fee. You must pay for all lost books before registering for the next semester.

What do I do if the book I want is already on loan to someone else?

Circulation information is confidential so we can not give out information about who has the book. However, you may place a Hold on a book.

Will you tell me who has a book checked out?

No. Circulation information is confidential.
However, you may place a Hold on a book and we'll notify you when the book is available.

Placing a Hold on a book.

If the status of a book is listed in CCLINC as "No copies currently available. Estimated wait undetermined", Click the Detail tab to see its current status.

Click on any graphic to enlarge it for easier reading. Click to return.

A search for Stephen King will list the following titles. (List reduced for display).

Click on the Detail for more information about the status of this book.

The Detail-Item Information window displays more details and shows the due date.

If you want to reserve this title, click the Place Hold.

When the book is returned, a LRC staff person will you. The LRC will hold the book one week, then it is returned to the shelf.

Indicate the library location most convient for pick up.

Click the Place Hold button to enter the Hold in the system.

Enter your User Identification in the Place Hold window and then click Place Hold.

User ID: The 14-digit number on the back of your LRC library card.

Or Alternate ID: Or you may enter RN or RS followed by your Student ID number if you received your LRC card in 2006 and beyond.
	RN = Card Created at LRC-North.
	RS = Card Created at LRC-South.

PIN: Enter your PIN number. Normally the last 4 digits of your Social Security Number.

Interlibrary Loan

If the RCCC LRCs do not have a book you wish, it is easy to request books that are available at any of 44 community colleges in North Carolina through CCLINC.

Click on any graphic to enlarge it for easier reading. Click to return.

If a title is not available at RCCC North or South Campus, you may select another library or "All" libraries in the consortium to search.

Check the status of a desired title for availability (Not a reference book). Note: "No copies currently available" may mean the book is checked out and will be available when returned.

Click the Details to display more information about this book.

If the book meets your requirements, click Place Hold.

Note:If multiple colleges are listed as having this book, the system will automatically select the college to supply the interlibrary loan

Click the Place Hold button to enter the Hold in the system.

When the book is received by your designated Pickup At:
location, the LRC will call you. The LRC will hold the book one week
then it will be returned to the originating college.

Enter your User Identification in the Place Hold window and then click Place Hold.

User ID: The 14-digit number on the back of your LRC library card.

Or Alternate ID: Or you may enter RN or RS followed by your Student ID number if you received your LRC card in 2006 and beyond.
	RN = Card Created at LRC-North.
	RS = Card Created at LRC-South.

PIN: Enter your PIN number. Normally the last 4 digits of your Social Security Number.

LC Call Numbers (Library of Congress Book Classification Number)

All books, videos, CDs, or DVDs are shelved by their Library of Congress classification system number.

Example: JN30 M38 2005 Understanding the European Union by John McCormick

JN30 - The general topic and subtopic of this book. The number 30 is treated as a whole number. Ie: JN30 would be shelved after JN9.

M38 This letter is normally the first letter of the author's last name. McCormick or the first letter of the title if the author is not identifiable. The number following the letter is an author or title designator and it is treated as a decimal number. Therefore a book labeled JN30 M38 would be shelved before a book labeled JN30 M9. Decimal point 38 is smaller than decimal point 9.

2005 Many of the call numbers also list the publication date of the book. Published in 2005.

Calculators

Calculators are available at the Circulation Desk and may be checked out with a library card for use in the LRC and Academic Testing Center (ATC) only.

CDs (Compact Discs)

You can read a CD on any student computer. You cannot write to a CD.

DVDs (Digital Video Discs)

The computers in the LRC do not play DVDs, however, we do have a DVD player at North and South LRCs.

Because DVDs are very expensive (they can cost over $1,000 each set) and their primary use is for classroom instruction, only instructors may check DVDs out and take them out of the LRC. Students may check a DVD out and view it in the LRC at any time.

Exception: Students taking the Humanities 160 Introduction to Film or Humanities 161 Advanced Film Studies and whose name is listed on a class roster at the Circulation Desk may check out class DVDs for a 4 day period.

Flash Drives

Flash Drives (or thumb drives) can be inserted into any student PC if their size permits. Flash drives are recommended if you wish to save large files that are too large to be saved on a standard 1.4 MB diskette. Caution: Because of the design of the Gateway computers used in the LRC, the USB ports are placed right beside the case edge. Flash drives whose cases are wider than the USB port may be impeded by the PC case edge and can not be inserted directly into the USB port. Ask at the Circulation Desk for an extension USB cable to connect your flash drive to the USB port on the computer.

Does the LRC have scanners available?

Yes, the LRC has scanners that students can use at both libraries. The scanner is located at PC-18 at LRC-North and PC-11 at LRC-South. There are directions beside the scanners at each location. If you need any help just go to the Circulation Desk and ask.

Headphones

Headphones are available at the Circulation Desk and may be checked out for in LRC use only.

Magazines/Periodicals

Current magazines are shelved alphabetically by title within their general topic assignment.



	LRC-North: Current magazines are shelved by the large windows at the rear of the LRC. Back issues are shelved alphabetically in the book stacks behind the Reference Books.

	LRC-South: Current magazines are shelved by the Reference Books and bound magazine collection.

Neither current nor back-volume magazines can be checked out. They are Reference only within the LRC.

Printing Costs

The printer for all student PC printing is located at the Circulation Desk. You may pick up the copies there for a charge of $0.10 per page or $0.50 for color printing. We recommend that you check File menu -> Print Preview before printing. You are responsible for all pages you print!

Videos

Primary use for videos is for classroom instruction, therefore, videos are checked out only by faculty. Students may check a video out and view it within the LRC at any time. Exception: Students taking the Humanities 160 Introduction to Film or Humanities 161 Advanced Film Studies and whose name is listed on a class roster at the Circulation Desk may check out class videos for a 4 day period.

Newspapers

The LRC subscribes to 16 newspapers with 13 regional papers including The Charlotte Observer, Independent Tribune, News and Observer, The Salisbury Post, to name just a few. The three national papers that the LRC subscribes are USA Today, The Wall Street Journal, and The Washington Post .

NC LIVE

NC Live is an online database service that provides thousands of articles from thousands of journals, magazines, books and newspapers. This displays the full text of articles that would be unavailable or very difficult to find in their printed version. Because the articles are simply electronic copies of the actual journal, magazine or book, they are equivalent to reading the original source.

Librarians offer basic course/help on how to use NC Live. RCCC students, faculty and staff may obtain the username and password for accessing NC Live from their home computers or anywhere else off campus. There are three ways that you can receive the password for NC LIVE:


1.	Come to the Circulation Desk in the library.

2.	Go to the LRC homepage and click on the words: Request Remote Password for NC LIVE and you can request the password by e-mail by filling out the form on the page.

	Request Remote Password for NC Live

3.	You can call and request a password. It may take a few moments so that we can verify you are a current student at RCCC.

SIRS Publishing

SIRS is an online service that gathers articles that are pro or con on controversial topics. Librarians offer basic course/help on how to use SIRS. Access to SIRS is available on the LRC home page. Access to SIRS is restricted to authorized personnel only. Access from any LRC is automatically authorized. RCCC students, faculty and staff may obtain the username and and password at the Circulation Desk needed to be able to access SIRS from their home computer or anywhere else off campus.

Issues and Controversies

Issues and Controversies (also known as Facts on File) is an online service that provides a written summary of a large number of controversial topics. It provides a background description of the topic, pro and con arguments, discussion questions & articles, bibliography and additional sources. Access to Issues and Controversies is available on the LRC home page.

Librarians offer basic course/help on how to use Issues and Controversies. Access to Issues and Controversies is restricted to authorized personnel only. Access from any LRC is automatically authorized. RCCC students, faculty, and staff may obtain the username and password at the Circulation Desk to access Issues and Controversies from their home computer or anywhere off campus.

Citations

Citing your sources is a very important part of creating a research paper. This will protect you from charges of plagiarism. There are two main citation formats that are commonly used:

	MLA	(Modern Language Association) is used for English and Literature class papers.

	APA	(American Psychological Association) is used for science class papers.

	Chicago	The Chicago style citation may be specified for specific purposes.

Click on any graphic to enlarge it for easier reading. Click to return.

Citation Description and Formats		Creating Citations Automatically

Citing online resources is a good source describing the proper method of citation formatting. It can be found on the LRC online Home Page - left side under Online Research.		The Citation Machine will automatically correctly format your citation information in APA or MLA format style. Citation Machine is an interactive web tool designed to assist high school, college, and university students, their teachers, and independent researchers in their effort to respect other people's intellectual properties. Website: http://citationmachine.net/

Accessing the LRC from Home

You can access the LRC home page and all of the electronic databases from home or other location if you have a computer with internet connection.

	1.	Go to your internet provider window such as Microsoft Internet Explorer, Netscape, MSN, etc.

	2.	Enter the RCCC-LRC home page URL: http:www.rowancabarrus.edu/lrc/.

	3.	You will need User IDs and passwords to access NC LIVE, SIRS, or Issues & Controversies databases. These passwords may be obtained by currently enrolled students, staff or faculty from the LRC and are good for the semester. Community (non-student) patrons may request NCLIVE passwords through the public library.

Academic Testing Center

The Academic Testing Center simply stores and monitors taking of tests. Tests are picked up and graded by the instructor at regular intervals.

Please bring a current picture ID and know your instructor's name, course name, course number, and course type (ie telecourse, internet, and academic) when coming to the testing center. All cell phones and other personal electronic devices (i.e. MP3 players) must be turned off and remain off while taking a test. Instructor regulations on each test specify whether you can use your books, notes, calculators and the length of time allotted for the specifc test.

If you are a student at another college and need to take a test, the academic testing center does provide proctoring services. See the Academic Testing Center web page for specific guidelines to taking distance education tests at RCCC.

Tutors

Tutorial services are available for Accounting, Math, Reading, Writing and Spanish.




North Campus:	Tutorial services are housed in the LRC building 500 except for Accounting which is in Room 233A.



South Campus:	Math Tutoring Center is in Room 203 in the 1000 building, ext. 3696. Accounting Tutoring Services is in Room 2327.



CBTC:	Math Tutoring Center is in Room 9132, ext. 3591.

See the Tutoring Services website for more information about the tutorial services, times, and information.