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LRC Student Survey
Your answers to the following questions will help us learn ways in which we can provide better service.
We appreciate your cooperation!
1. In what program are you enrolled?     
 
(Specify other program -- if you chose "Other" in the drop-down menu above.)
 
2.  Are your classes . . .     (please check all that apply)
Day Internet-based
Evening ITV/NCIH (Interactive TeleVision)
North Campus (Salisbury) Telecourse
South Campus (Concord) College-by-Cassette
CBTC (Concord)  
 
3. Are library hours adequate for your needs?      
 
Please comment:     (maximum of 350 characters)
 
4. If you are taking an Internet-based course, is online access to the LRC adequate for your needs?      
 
Please comment:     (maximum of 350 characters)
 
5. If you are an Internet-based student, are LRC responses to requests timely and thorough?
Please comment:     (maximum of 350 characters)
 
6. About how often do you use the RCCC LRC services?      
 
If you answered "Never" to Question 6 above,
please do not answer the remaining questions.  Thank you for your input!
Please click on the "Submit" button located at the end of the survey.
 
7.  Please check all of the reasons you have used the Learning Resource Center:
Instructor assigned reserve book/video
Research for term paper/speech/etc.
Study alone
Study with others
Leisure reading
Check out a book
Check out a video
Use the Internet
Use NC LIVE
Telecourse
To use testing center
Other (please specify below)
Specifiy other reasons:     (maximum of 350 characters)
 
8.  What libraries do you use for RCCC assignments?
RCCC LRC - North Campus
RCCC LRC - South Campus
Other libraries only  (please specify below)
Specifiy other libraries:
 
9. Please check all of the ways you learned how to use libraries:
Through instruction in grade school or high school
Instruction by RCCC instructor other than library staff
Instruction by RCCC library staff
Other libraries only   (please specify below)
Specifiy other libraries:
 
10. How skilled are you at using the Learning Resource Center?
 
Please comment:     (maximum of 350 characters)
 
11. In your experience, does the library have sufficient materials for your course-related needs?
 
Please comment:     (maximum of 350 characters)
 
12. Have you asked a librarian for assistance?
 
  How helpful was the librarian?
 
13. Does the staff at the Circulation Desk provide efficient and courteous service?
 
 
14. Please rate the following environmental conditions in the RCCC Learning Resource Centers by number, from #6 for the highest rating (Excellent) to #1 for the lowest rating (Unacceptable).
 Conditions: Excellent
-6-
Very Good
-5-
Good
-4-
Fair
-3-
Poor
-2-
Unacceptable
-1-
Noise Level
Temperature
Lighting
Please comment:     (maximum of 350 characters)
 
15. Please check all of the library/audiovisual services which you have used:
NC Live
Internet
Interlibrary Loan
Study Room
Print indexes (Reader's Guide / Business Periodicals / etc.
Magazines/Newspaper reading area
Computerized periodicals indexes (Infotrac/NewsBank/etc.)
Audiovisual materials (videotapes/slides/etc.)
Microfilm/microfiche reader-printer
Other (please specify below)
Please comment on any problems or needed improvements.  Be as specific as possible:
 
16.
If you are a Telecourse or College-by-Cassette student, please note:
Course Number:  
Course Name:  
How would you rank the quality of the videotapes supplied for your course?
 
17. Please rate yourself 1-5 on the items below according to the scale:
  Excellent (Skillful) Above
Average
Average Basic
(Have been Introduced)
Never
Used
Computers
Community College Libraries in NC (CCLINC)
online catalog
Windows '95, '98, 2000, ME, XP
Internet
North Carolina Libraries in Virtual Education
(NC LIVE)
Please comment:  (maximum of 350 characters)
 
18.
Do you have a library card?    
Do you own a picture identification (I.D.) of any kind?  
Please comment: (maximum of 350 characters)
 
19. Please answer the following questions about the Testing Center:
Have you used the Testing Center?
How often?
How do you rate the service?
 
In the space provided below, please list any ways you think the LRC can improve our services:
 
Thank you for your valuable input!
@sk-A-Librarian:  by email @sk-A-Librarian:  by Phone  (view telephone directory)

@sk-A-Librarian:  by email @sk-A-Librarian:  by Phone  (view telephone directory)

 

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